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Products

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Secure Video Conferencing LiveSwitch Cloud

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Secure Video Conferencing LiveSwitch Cloud
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Unlock the power of personalized customer service. 

Create a personalized customer experience that your clients will not forget with voice, video and chat messaging.
Questions? Talk to an expert.
Customer Service WebRTC Applications

Exceptional customer service.  Anywhere. Anytime. 

Customer Service Access For All Devices

Accessible on any device

We support the widest range of platforms so that you can connect with your customers on the devices they use the most. 

Reduce Telephony Limits With WebRTC

Internet as the backbone

Don't be limited by your telephony-based service. Leverage the cost-saving  power of the internet to easily add video capabilities to a voice-only call center. 

Real Time Call Center Analytics

Call Analytics

Easily integrate call center voice & video event capture with your favorite analytics engine so that you can continually improve user experience.

Need help building your customer service platform?

Let our team of experts do the heavy lifting for you. 
Learn More

USE CASE

Click-to-call

Allow your customers to easily reach out for live service with just the click of a button. 

LiveSwitch makes it easy to add click-to-call functionality to your website, so that your customers can receive immediate help from your customer service agents on the devices of their choice. 
Live Service for Online E-Commerce Stores

USE CASE

Financial Services

Create a highly tailored and interactive online banking and wealth management experience for your customers.

LiveSwitch's powerful suite of real-time collaboration tools allow your advisers to build and maintain personal relationships with your clients while guiding them through all of their banking and portfolio management needs. 
Remote Wealth Management Meetings With Video

USE CASE

Sales Support

Bring a high-touch personal shopping experience to your customers in the comfort of their own homes.

LiveSwitch powered apps enable co-browsing with your customers to guide them through purchase decisions with the highest level of customer assistance.  Add a unique personal touch to your online marketplace and help reduce abandonment rates. 
Sales Customer Service Support - Online Video Meetings, E-Commerce Real-Time Solutions
“For the last 8 years, working with the services and implementation team at Frozen Mountain Software has been an excellent experience. They have repeatedly and consistently been available to us to support our 24x7 operation, enabling our platform to experience massive and sustainable growth.”
Eileen

Eileen Hanson
Director of Operations, ApexChat

Want to learn more?

Discover how LiveSwitch from Frozen Mountain is transforming the face of customer service.
Content Offer - Flexible Video Software for Customer Service Platforms

Ready to get flexible?
Talk to Sales Today