- Professional Services
- Solutions & More
- What is WebRTC?
We support the widest range of platforms so that you can connect with your customers on the devices they use the most.
Don't be limited by your telephony-based service. Leverage the cost-saving power of the internet to easily add video capabilities to a voice-only call center.
Easily integrate call center voice & video event capture with your favorite analytics engine so that you can continually improve user experience.
Allow your customers to easily reach out for live service with just the click of a button.
LiveSwitch makes it easy to add click-to-call functionality to your website, so that your customers can receive immediate help from your customer service agents on the devices of their choice.
Create a highly tailored and interactive online banking and wealth management experience for your customers.
LiveSwitch's powerful suite of real-time collaboration tools allow your advisers to build and maintain personal relationships with your clients while guiding them through all of their banking and portfolio management needs.
Bring a high-touch personal shopping experience to your customers in the comfort of their own homes.
LiveSwitch powered apps enable co-browsing with your customers to guide them through purchase decisions with the highest level of customer assistance. Add a unique personal touch to your online marketplace and help reduce abandonment rates.
Director of Operations, ApexChat
Discover how LiveSwitch from Frozen Mountain is transforming the face of customer service.